If your order includes PREORDER items, your order will not be shipped until all items including preorders are in stock and ready to ship.
Outboxes are designed to prevent shock to protect the product, so scratches, wrinkles, discoloration, etc. may occur during packaging/delivery, which cannot be a reason for exchange.
When the event period is over, giving pre-order benefit is not possible regardless of the phrase of the event written at the title of the item. Please double-check the event period on the event page.
In the case of a bonus photo card as a gift, imprinting and scratches, ink splashes, warping, printing dust, and back defects that can only be identified by light reflection cannot be a reason for exchange or return.
